Bug backlog and defect hunting
Work the aged queue by user impact, or sweep one named defect class through one module.
Old bugs are real problems with no owner. The queue grows because sorting it costs more attention than any single bug seems to be worth.
Working through it by user impact makes progress easy to measure. So does fixing one kind of bug across one module.
Reproduce a customer report and attach the failing test
The reproduction lands as a pull request the team can act on
Sweep one named defect class through one module
A test per site plus a rule that stops the class returning
Work the aged low-priority queue one ticket at a time
A failing test that now passes, in the same pull request as the fix
Work the crash tracker by user impact, one issue per ticket
Stack trace linked, reproduction test, fix
Fix timezone, locale, and encoding defects surfaced by support
Table-driven tests across the affected locales
Hunt a class the team names, scoped to a module
Each finding lands as its own fix with its own test
Triage an unlabelled bug queue into reproducible and not
Each ticket updated with a reproduction attempt and its result
Put the agent team to work on your backlog
Connect a repository and assign SHIP your first issue. Your first missions are free.